Terms of Service

This Terms of Service Agreement (“agreement”) is entered into between the Artist and the Client for the commission of an artwork (“work”). Statements can be changed if discussed with the artist and agreed upon prior to the commission. These changes will personally be adjusted in their commission order forms once agreed upon. By commissioning the Artist, the Client agrees to the following terms:

1. ENGAGEMENT

a. Client provides clear and complete requirements and expectations upfront, including reference materials or assets before Work begins.
b. Client grants to the Artist non-exclusive rights to observe and replicate Client’s own character design and reference material for the use of the Work.
c. Client warrants that the character design and reference material provided to the Artist are legally obtained and authorized for use by the Client.
d. Client warrants that they have the authority to enter this agreement, be the point of contact and is solely responsible for decisions and approval during the process.
e. Artist strives to perform to the best of their ability in good faith and warrants artwork is 100% original according to Artist’s best knowledge.
f. Artist may use commercially licensed, copyright-free and/or educational materials, assets and/or tools.
g. Artist warrants that they will not copy or heavily reference unauthorized materials.
h. Artist reserves the right to refuse projects or requests based on content, subject, or other reasons.
i. Artist defines scope of work, features, price, deliverables and other details for the project in a proposal in a format according to Artist discretion which may include private message through Discord, other sites or email. The details set forth by the Artist shall be agreed upon by the Client before work begins.

2. TIMELINE AND PROCESS

a.The Artist's work week is from Monday - Friday. This means that the Artist is not required to do any work over weekends or respond to inquiries/ messages and will continue with commissions the following week.
b. Work completion requires 2 weeks minimum, and may take up to 4 months depending on each project (subject to change due to the size of the order).
c. Timeline depends on commission type, complexity, and workload.
d. Client should plan launches and streams accordingly.
e. Artist provides progress updates and seeks Client feedback voluntarily.
f. Final deliverables are provided by the Artist using e-mail, Discord or other sites.
g. If there are any delays and adjustments to timeline, the Artist will inform the Client.
h. Clients must first agree to delays and amendments to timeline exceeding 3 months through standard communication channels.
i. Clients have the right to request refunds 2 months after deadlines if work has not been delivered and there was no agreed upon amendment to the timeline.

3. REVISIONS

a. One revision will be allowed per item during the sketching phase of the commission.
b. If the Client requires the Artist to change an idea/concept or resketch an item(s) during the sketching phase, an additional fee will be charged depending on the time taken to make these changes. This fee will be decided by the Artist.
c. Once sketches have been confirmed, the Artist will proceed with line art.
d. Once line art has been completed, the Artist will send the progress to the Client for feedback and any minor revisions will be allowed. Lineart approval may be skipped for small projects (ie; Emotes, small icons, experimental).
e. Revisions may affect timeline and deadlines.
f. Once a commission has been completed, no changes will be allowed, therefore it is the Client's responsibility to communicate any changes during the WIP process.
g. If any information regarding details of the commission is miscommunicated or omitted by the Client resulting in the Artist having to make changes to the order, an additional fee will be charged.
h. Please be as clear as possible with your order to avoid being charged for changes as a result of this.

4. COMMUNICATION

a. Ongoing communication and discussion will occur throughout the project, including work in progress, idea generation and collaboration, situational updates, and more.
b. Communication channels may include Discord or website private messages, Trello, or others according to Artist discretion.
c. Artist response time may vary, up to one week in order to provide better or more concrete updates.

5. RIGHTS & USAGE

a. Artist Rights
i. The Artist retains copyright, ownership, redistribution and intellectual property rights, which includes but is not limited to display, advertising, printing, the work and work in progress on websites, social media, portfolios, public broadcast channels (i.e. Twitch) and more.b. Client Rights
i. Clients receive exclusive, non-transferable usage rights to the work for personal use. Refer to Section 6.b. for commercial rights.
ii. Personal use means: display on social media accounts for promotional purposes with no direct monetization such as profile pictures, banners, and posts; print and framing in personal spaces; display as part of designs on websites and channels, excluding use in content of these websites or channels.
iii. Client must not claim Work as their own and must credit Artist using their social tag/username/link at the instance of display of the Work or permanently on their websites, social media profiles, broadcast channels and so on.
iv. Client must not edit or modify Work in any way without prior permission from the Artist.c. Commercial Rights
i. Commercial usage rights are not included unless specified in the commission type or listing on the Artist’s websites (i.e. stream overlays, emotes, and so forth) or as agreed upon.
ii. Commercial rights means usage of Work on streams or any monetized instances, or selling or reselling work to another party, as a part of any product, or on another platform.
iii. Usage of work for AI (artificial intelligence) tools; platforms or programs, ML (machine learning) tools, platforms or programs; AI or ML training; NFT; blockchain; or other for-profit platforms/purposes, is strictly prohibited.
iv. Additional charges will be required for commercial usage if not included, typically 3x of the original cost.

6. PAYMENTS & FEES

a. Client pays up to $150 value, or pays a 50% downpayment for higher value projects.
(i.e. In the case of projects above $150, the final 50% is due at first complete preview of the final deliverables.)
b. Invoices, proposal or payment link will be sent to the Client when Artist is ready to begin work. Clients must not send money before these requests for payment from the Artist.
c. Invoices must be paid within 72 hours, or the project may be canceled.
d. Prices are in USD, and paid via Stripe, PayPal, or other methods as provided by the Artist.
e. Prices may vary or change depending on complexity, requirements and/or additional requests.
f. Once Work has begun or payments have been made, the Client acknowledges work and deliverables are digital and there are no physically shipped goods to receive.
g. Client warrants they will not issue chargebacks and the refund policy mentioned below will be followed.

7. CANCELLATION & REFUNDS

a. If Client requests cancellation, 50% of project fees may be forfeit if canceled within 2 days before work starts. A partial to full refund may be provided if there is more than 2 days’ notice.
b. No refunds are possible after work begins unless initiated by the Artist.
c. If Artist cannot complete work or there are delays as detailed in Section 3 for unforeseen reasons, the Client may be eligible for a full refund. If work done up to this point is accepted and used by the Client, the Artist will provide a partial refund only.

8. CONFIDENTIALITY

a. The Artist and Client acknowledges that information and materials that are provided to either party (including but not limited to personal information, technical information, marketing plans, payment information, or sensitive business information), or are incorporated into the deliverables, that will not be visible to the public shall be considered confidential information and shall not be disclosed to any other party without prior written permission from the owner of this confidential information.

9. INDEMNIFICATION

a. Client indemnifies Artist against claims, losses, damages, and expenses related to work usage by the Client, breach by the Client of the Agreement, or third-party claims.
b. If Client's rights are violated or the work is not delivered as agreed, Artist will work to remedy the situation first.

10. ACCEPTANCE

a. Client is 18+ and legally able to commit to an agreement or has a legal guardian to make this agreement on their behalf.
b. Agreement date is upon first inquiry/communication or first transaction.Note: Businesses, agencies, groups and other organizations should contact the Artist to discuss arrangements in more detail.

Contact Information

You can reach out to me at any site linked above if you prefer one place to the other, however the best way to reach me is through Discord for commission information or questions. For business inquires outside of commissions I prefer e-mail.My Discord username is northern.nomad
My e-mail is [email protected]Below is a link to my community Discord. It is 18+ please. It's a great way to get information first before any other social media sites and place to share your characters and own artwork!